WEEKDAY HOURS
Monday: OFF
Tuesday: 11:00 AM - 7:00 PM
Wednesday: 9:00 AM - 4:30 PM
Thursday: 9:00 AM - 4:30 PM
Friday: 9:00 AM - 4:30 PM
WEEKEND AVAILABILITY
Saturday: 9:30 AM - 2:00 PM
Sunday: OFF
NOTE: Saturdays are offered
upon availability
SALON LOCATION
Address: 121 Park Avenue, Rochester, NY 14607
The salon is adjacent to Dead Red Pecker Pub. You can park on Meigs Street or Park Avenue with opposite side parking switch at 6:30 PM.
PAYMENT
Services can be paid using cash, check, or card.
SCHEDULING
Please email, text, or DM me to discuss your service(s) and scheduling options.
New Color Client:
A deposit is required at the time of booking to secure your appointment. An invoice of $50.00 will be sent via email that will go towards the overall service cost.
Once your appointment is scheduled, a text reminder is sent to you 72-hours in advance. An email reminder is sent one day in advance, followed by a final text reminder 2-hours prior to your scheduled appointment.
Last Minute Cancellations:
Any appointments canceled under 48-hours notice will result in 100% of service charged.
No Show Policy:
All “No Shows” will result in 100% of service charged AND a paid in full PRE-PAYMENT will be required to rebook future services.
Reschedule Policy:
Back-to-back appointment reschedules will result in a paid in full PRE-PAYMENT for future service in order to rebook.
Change in Service Policy:
A 48-hour notice is required to change, or add onto, your service. The original time scheduled AND end service fee will be altered.
NOTE: All services left unchanged will
be charged in full.
CLIENT ASSISTANCE
Email: hairbykathyroc@gmail.com
Instagram: @hair.by.kathy
Communication: I speak both English and Spanish fluently. Let me know your preferred language!